Privacy Policy


Last update: March 20, 2019

At Mandelita Travel ( Mandelita Travel and Projects CC) we care about your privacy. By using our services, you place your trust in us to ensure the privacy of your personal information and our job is to protect it.

This privacy statement informs you about how, to what extent and for what purposes we treat the personal data of customers using the website and the mobile version.


The subject of data protection is personal data. The data is personal if it can be assigned to an identified or identifiable natural person. This includes information on names, addresses, email addresses and phone numbers.


Normally you can use our website and our application without providing personal data. You are not required to visit this website or provide any personal data. If you do not provide us with your personal data, you may not be able to use some features of this website. Otherwise, you will not suffer any other consequences. The collection of personal data of users on our site always occurs voluntarily, except in the cases described below. We would like to point out that the transmission of data over the internet (e.g., email communication) may present security breaches. A complete protection of the data against third-party access is not possible.

We collect, process and use the personal data you provided us when making a reservation or when registering an account in our member area to the extent necessary in each case for the following purposes:

  1. Contact and contract execution

Data you provide such as email address, phone number, mobile phone number, address and other data that will be provided depending of the service you use.

Billing information and other information that you provide for the purchase.

Data collected in the context of reviews, chats and correspondence on the website or by email, fax and postal mail.

Other personal information that we may ask you to provide for special purposes

If you voluntarily provide us with additional personal data, this data will also be used for the implementation of the usage relationship.

  1. Marketing

Mandelita Travel may process and use your personal data for marketing purposes, e.g. For example, to send general information or advertising emails (newsletter) on the basis of the declaration of consent that you have given us.

You can revoke the declarations of consent you have given us in this regard at any time with future effect. If you wish to stop receiving this type of email sent by Mandelita Travel , follow the instructions contained in any of these emails that we send you, which will allow you to unsubscribe and stop receiving these types of email communication from our part

  1. Payment processors

All payments made are processed through a processing service contracted by Mandelita Travel and compliant with PCI / DSS (which are security standards in the card payment industry). All information collected by these external providers for the purpose of processing your payments is not available to us unless you have provided us with this information in another way in relation to your use of the websites or our products and services.

  1. Information added

We may share your information with affiliated or unaffiliated third parties anonymously and in aggregate. Although this information will not identify you personally, in some cases these third parties may combine this aggregated information with other data they have about you, or that they receive from third parties, in a way that allows them to personally identify you.


When you visit our website, we collect the necessary data to allow you to use it (usage data). This includes your IP address and data on the beginning, end and purpose of your use of the website, as well as any other identification data (e.g., your login data when you enter a protected area) . This data is used to offer and design the service according to user preferences. These data are always deleted at the time they are no longer required and there is no obligation to keep them.


When you visit our website, you can save information on your computer in the form of a cookie.

This section describes the cookies we use and explains why we use them and how we treat the information collected. It also explains how cookies allow our website and our mobile application to function properly and why you will not be able to enjoy the full functionality of the website if you disable the use of cookies. By visiting our website without changing your settings, you agree to receive all cookies and other data collection tools; However, if you do not accept the use of these cookies, you can change your settings regarding cookies at any time. All the companies and networks we work with have their own privacy policies and offer a mechanism for users to exclude themselves from tracking and analyzing behavior through the ad itself or through the exclusion mechanisms that appear in the section «How control or delete cookies ».

  1. What are cookies?

Cookies are text files that contain small amounts of information that are downloaded to your computer or mobile device when you visit a certain web page. Cookies are then returned to the generating web page at each subsequent visit, or to another web page that recognizes such a cookie. Cookies are used to a great extent to make our website work or to do it more efficiently, as well as to provide information to website owners.

Cookies do many different things, such as allowing you to navigate between pages efficiently, remember your preferences and generally improve the user experience. Cookies can tell us, for example, if you have visited our website before or if you are a new visitor. They can also help ensure that the ads you see on the internet are more relevant to you and your interests.

  1. Why do we use cookies?

We use cookies for various reasons, including:

– enable, facilitate or expedite the operation of our website and its access to it;

– Facilitate the operation of the internet and operating systems used by our visitors;

–   monitor the performance of our website and continuously improve it;

– Customize and improve your online experience.

  1. What types of cookies do we use?

The types of cookies that we and our partners use in relation to our website can be classified into one of five categories, which are “cookies necessary for our essential purposes”, “functionality cookies”, “performance and analysis cookies” , “Advertising and tracking cookies” and “social network cookies”.

  1. How to control or delete cookies

You have the right to accept or prevent cookies from being stored on your device at any time by modifying the settings in your web browser to reflect your cookie preferences.

Please note that you will not be able to use all the interactive functions of the website and / or online courses and content once cookies are disabled.

Most browsers offer instructions on how to change your cookie settings. These settings are usually found in the “options” or “preferences” menu of your browser.

  1. Cookies that have been sent in the past

If you have disabled one or more cookies, we may continue to use the information collected by cookies before you set the preferences to disable them; however, we will stop using the disabled cookie to collect additional information.


Our website contains links to social networks (Facebook, Instagram, Twitter, Google+, Pinterest, LinkedIn). These social networks are operated exclusively by third parties. If you follow the links, information may be transmitted to these third parties.


Your personal data will only be transmitted to third parties if it is legally permitted or if you have given your prior consent. In particular, we will not sell your data to third parties or market it in any other way. We will only disclose your data to government authorities as part of legal obligations or as a result of an official order or court order. We have an obligation to respect the confidentiality of our employees and partners and comply with data protection regulations.


Except for the situations set forth in this Privacy Statement or when you specifically accept it, we will not disclose to third parties personal information that we collect from you, unless we are required to share this information to complete your request or for legitimate business purposes. Mandelita Travel shares personal information in the following circumstances:

We may share your information with suppliers or third parties that provide or supply goods and services or that otherwise act on behalf or under the instructions of Mandelita Travel . These third parties may include technology providers, airlines , hotels, transportation and car rental companies, excursion providers and tours or travel agents. These external service providers will only have access to the information necessary to carry out these limited functions on our behalf.


We keep data during your business relationship with us and as otherwise required by applicable law. Personal data will not be kept for longer than necessary for the purposes for which they were processed. We will keep your personal data as long as you have a member account or require our services in order to provide such services.


Mandelita Travel has adopted the necessary technical and organizational measures to protect the personal data provided by you against loss, destruction, manipulation and unauthorized use. Our employees and all persons involved in the data processing are obliged to comply with the data protection laws and treat personal data with confidentiality. Our employees have been prepared accordingly.


We do not use your personal data for automated individual decisions.



You can contact us with any questions related to this privacy policy by:

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From time to time we may need to update or modify this Privacy Statement to reflect changes in our business practices, in data collection practices or in the organization. We reserve the right to modify this privacy statement at any time without needing to notify you and only by publishing the modified Privacy Statement on our website or, if you have provided us with your email address, by sending an email notifying you about the Modified privacy statement. It is strongly recommended to visit the website often to check the date of the last modification, indicated at the top. Once available on our websites, your continued access or use of our services will constitute your acceptance of the revised privacy policy.


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